Ameritas
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Ameritas Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ameritas has 2.1 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Ameritas to a friend or colleague.
- Rating Distribution
Pros: Costs, Coverage payment of bills, Excellent as former mbr now just trying to re-enroll.
Cons: Cannot get in contact with them, Customer service too many contact numbers long holds on phone, Early auto pay.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ameritas has 2.1 star rating based on 18 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Ameritas to a friend or colleague.
- Rating Distribution
Pros: Costs, Coverage payment of bills, Excellent as former mbr now just trying to re-enroll.
Cons: Cannot get in contact with them, Customer service too many contact numbers long holds on phone, Early auto pay.Recent recommendations regarding this business are as follows: "Avoid this company", "Make sure you are going to use something before you purchase it.", "Dont Waste your Money with this Health Providor. Customer Service is minimum of 30 minutes to reach!", "I am not an client", "Never use this company if you want customer service.".
Most users ask Ameritas for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Insurance Plans Acceptance. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Ameritas Reviews
"Contact HR"
Contacted HR to request form. Employee is sending me the appropriate paperwork to complete and send back.
"Don't bother to appeal a dental claim"
They seem to only have an appeals process in place because they have to - but don't bother because rules are rules and even if you are in pain because of a...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lincoln, Nebraska
Don't bother to appeal a dental claim
They seem to only have an appeals process in place because they have to - but don't bother because rules are rules and even if you are in pain because of a crown done incorrectly by your previous dentist (and you moved out of state so have to go to a new dentist) they won't pay their part. I appealed after having to pay out of pocket for the new crown and my new dentist sent a letter explaining the new crown - and I got a letter saying they understand I was not satisfied but the plan states that benefits are based on the original placement date and a new crown cannot be done until at least 5 years from that date.
Since I was only in pain because the original dentist did not do the margins correctly and did not suffer an accidental injury then this is their final determination. So I paid roughly $1500 over 2.5 years for this tooth.
I would have been in a lot of pain if I did not replace that crown - but what does Ameritas care? Rules are rules...
- Well established
- More concerned about following plan rules than persons health
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Canceling insurance policy number is L200****ON
Preferred solution: Full refund
Lansing, Michigan
Contact HR
Mi cuenta
Preferred solution: Deseo toda la información de mi cuenta porque hasta el momento no me han entregado nada solamente me descuentan mensualmente de mi tarjeta de crédito
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor service. Losing claims. Not paying claims.
User's recommendation: Avoid this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Amertas is a Scam and allows NON CREDENTIALED EYE DOCTORS TO ACT LIKE THEY ARE an Ameritas provider when they are NOT.
this is a company that WILL NOT return calls to customers. It takes at least 30 minutes just to connect to their Agents. Their Website and management Staff stuffs non -providors onto their website to make it look like they have companies that WILL HONOR Ameritas Insurance when they clearly will not.False Advertising is against the law and they allowing Non-Credentialed Providors on their website is Fraud.They are not a friendly company and have no problem hanging up on customers.
- Poor on hold times
Preferred solution: Fix the Fraudulent Website. They pack in Providors that will not accept Ameritas and they know it!! They also keep you from filling in the Cons Section to complain.
User's recommendation: Dont Waste your Money with this Health Providor. Customer Service is minimum of 30 minutes to reach!!!
Farwell, Minnesota
Cancel dental and vision plan
User's recommendation: Make sure you are going to use something before you purchase it.
Doylestown, Pennsylvania
Dental Benefits are not covered as advertised period
Resolved: I received a charge on my Banking Account I do not have insurance with your company.
I have not being satisfied.
- Not sure
Preferred solution: Full refund
User's recommendation: I am not an client
Bellevue, Washington
Make sure things are cancelled
Lihue, Hawaii
Check #002241****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Re-enroll in Dental/Vision coverage
- Pros-coverage
- Costs
- Prompt payments
- Customer service too many contact numbers long holds on phone
Preferred solution: Deliver product or service ordered
User's recommendation: Be ready for Long phone holds
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Frustration trying to Enroll
- Coverage payment of bills
- Unfriendly online app too many contact info lack of full disclosu
Preferred solution: Apology
User's recommendation: Call 800-487-**** Always 1st! No other
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
Insurance claims, insurance fraud & why you might need a public adjuster. Watch our video interview with Vince Perri, CEO of Commercial Claims Show, get expert tips on how to file insurance claims and get the settlement.
Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
For now, former member. Low ratings frustration in trying to re-enroll. 4 different phone contact numbers, unfriendly Website ( redundant) with No success in Enrolling, Long wait times on Hold!!
- Excellent as former mbr now just trying to re-enroll
- Useless online app too many contact numbers longholds on phone
Preferred solution: Apology
User's recommendation: Pending 2/28/23
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Paying for coverage im not using
- Early auto pay
Preferred solution: Full refund
Delray Beach, Florida
Horrible Customer Setvice
User's recommendation: Never use this company if you want customer service.
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Second time I have sat on hold with this company for over an hour with no answer. Unbelievably sad company!