Contact Ameritas Customer Service
Ameritas Phone Numbers and Emails
Toll-Free Number:
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(800) 745-1112
Complaints/ Feedback:
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(800) 228-4062Fraud Hotline
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(800) 487-5553Inquiries for group member claims
General Info:
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(800) 335-9858Ameritas Investment Company
Ameritas Emails:
Contact Information
Ameritas Website:
Ameritas Help Center:
Corporate Office Address:
Other Info (opening hours):
Headquarters:
Ameritas Life Insurance Corp - 5900 O Street, Lincoln, Nebraska 68510, US
Offices:
Ameritas Investment Company, LLC - 5900 O Street, Lincoln, NE 68510
Ameritas Life Insurance Corp. of New York Retirement Plans Division - 1350 Broadway, Suite 1710, New York, NY 10018
Ameritas Life Insurance Corp. of New York - 1350 Broadway, Suite 1710, New York, NY 10018
Ameritas Life Insurance Corp. Retirement Plans Division - 5900 O Street, Lincoln, NE 68510
Ameritas Life Insurance Corp. Group Division - Group Administration, PO Box 81889, Lincoln, NE 68501
Monday - Thursday 7:00 a.m. to 7:00 p.m. CT
Friday 7:00 a.m. to 5:30 p.m. CT
Ameritas Investment Partners - 5945 R Street, Lincoln, NE 68505
Ameritas Privacy Office - P.O.Box 81889, Lincoln, NE 68501-1889
Human Resources :
Lincoln HQ Campus - Ameritas, Attn: Human Resources, 5900 O Street, Lincoln, NE 68510
Lincoln Fallbrook Campus - Ameritas Attn: Human Resources 475 Fallbrook Blvd Lincoln, NE 68521
Cincinnati Campus - Ameritas , Attn: Human Resources, 1800 Waycross Road, Cincinnati, OH 45240
Additional faxes:
+1 402-467-6970 - General info - Ameritas Investment Partners
+1 402-325-4190 - General info - Ameritas Life Insurance Corp.
+1 845-357-3612 - General info - Ameritas Life Insurance Corp. of New York Group Division
+1 402-467-7335 - General info - Ameritas Life Insurance Corp. of New York
+1 402-467-7338 - General info - Ameritas Life Insurance Corp. Group Division
+1 402-467-6970 - General info - Ameritas Investment Partners
+1 513-632-1697 - General info - Ameritas Investment Partners in Cincinnati
Fax:
How Good is Ameritas's Customer Service?
Summary of Ameritas Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ameritas?
Payments and Charges Question:
- “I need to pay my bill”
- “Took my money without unauthorized use”
- “Charge on my account”
Activation/ Cancellation Question:
- “Canceled”
- “Cancel my vision plan”
- “Canceling insurance policy number is L2001325ON”
Request for Information Question:
- “Employmee verification”
- “Representative”
- “To check status of my policy”
Product/ Service Question:
- “Life insurance policy number”
- “Need my insurance cards”
- “Dental insurance”
Cards Question:
- “Lost or misplaced card”
- “Dental card”
- “Update you with my new Discover card number to pay my monthly payment.”
Account Question:
- “Because I didn't sign up for this”
- “Problem with my account”
- “Login problem”
Shipping and Delivery Question:
- “I did not get life insurance”
- “Necesito que me envíen por favor mi tarjeta de seguro”
- “Never received id cards”
Staff Question:
- “Customers service”
- “To complain at the *** customer service and move my accounts to another company”
- “Customer service”
Refund Question:
- “My refund back”
- “To get my money back”
Return/ Replace Question:
- “Need to change automatic deposit of commission”
Employment Question:
- “Employment scam”
Other Question:
- “What type of policy do I have with you”
- “Claim”
- “Contact HR”
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